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2019 National Park & Recreation Conference

  • Baltimore Convention Center Baltimore, MD (map)

I’m excited to be back and presenting several sessions at the NRPA Conference again this year. Be sure to put these sessions on your calendar and let me know if I’ll see you there.

Metrics That Matter: Customer Retention
Tuesday, September 24, 2:30 PM - 2:50 PM

Once Upon a Pie Chart: Using Data to Tell Your Story
Wednesday, September 25, 8:00 AM - 9:15 AM

Data: How to Dive in Without Drowning
Thursday, September 26, 11:00 AM - 12:15 PM

What Customers Really Want, but Won't Tell You
Thursday, September 26, 1:00 PM - 2:15 PM

For more information and to register, visit the National Recreation & Park Association website.